One inbox for every channel
Chatwoot hosting on Appbox. Run a self-hosted support desk with website chat, email, and team workflows without sending conversation data to a third-party SaaS.
What you get with Chatwoot hosting
A full-featured support stack you control, packaged for Appbox.
Omnichannel inbox
Route website widget, email, and supported social channels into one conversation list with assignment, labels, and status workflows.
Embeddable widget
Drop the chat widget on your site, tune pre-chat forms, and keep context next to each thread instead of juggling separate tools.
Team collaboration
Private notes, mentions, canned responses, and automation help agents work together without leaking internal chatter to customers.
Automation and macros
Rules, auto-assignment, and saved replies cut repeat work while you keep full control over what runs automatically.
APIs and webhooks
Integrate CRMs, Slack, Shopify, and custom systems using REST APIs and webhooks so Chatwoot fits your existing stack.
Data stays with you
Rails and Vue app under your subdomain on Appbox. You choose when to configure outbound SMTP and optional channel credentials.
Chatwoot vs typical SaaS helpdesks
| Feature | Chatwoot (self-hosted) | SaaS helpdesk |
|---|---|---|
| Data residency | On your Appbox instance | Vendor cloud |
| Source code | Open source (MIT) | Closed platform |
| Per-seat pricing | No per-agent license to Chatwoot itself | Often per seat or tiered |
| Customization | Fork, theme, and extend | Limited to vendor features |
| Operational overhead | You run the container and backups | Vendor manages uptime |
| Channel breadth | Strong web and email; some channels need extra setup | Varies by vendor |
SMTP is optional at install
Frequently asked questions
Deploy Chatwoot hosting today
Spin up a self-hosted Chatwoot inbox on Appbox. Omnichannel conversations, team tools, and APIs without handing your support data to a proprietary cloud.
Install in seconds
Pick your Appbox, fill in a few fields, and Chatwoot is live.
Install Chatwoot
Requires 1 App Slot
This demo shows what the installer looks like after you have an Appbox.
Multiplier
1.4x
Slot Cost
5 / 21
RAM
8.40 GB
CPUs
∞
✓ chatwoot.steve.appboxes.co
Ready to install? You will need an active Appbox first.
This is a preview of the install form. Choose a plan to create your Appbox and deploy for real.
Available versions
| Version | App Slots | RAM | CPU | Released | Changes |
|---|---|---|---|---|---|
| 4.14.2 | 1 | 6 GB | Shared | Jun 11, 2026 | |
| 4.5.2 | 1 | 6 GB | Shared | Sep 9, 2025 |
Need more resources? Use Per-App Boost to allocate extra App Slots and increase RAM and CPU by 10% per slot. See the FAQ below for details.